Customer Manager (Natural Channel)

Acosta; Saint Paul (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Acosta Employee Holdco LLC is seeking a Customer Manager to drive sales and market share growth within designated accounts in Minnesota. You will manage principals’ business, develop customer business plans, and engage decision-makers to execute programs and initiatives.

The role emphasizes in-store presence, cost management, and proactive communication with cross-functional teams, including retail sales managers and marketing resources. Experience in natural/organic foods is a plus.

Qualifications

• Bachelor's degree or equivalent work experience.
• Six months of relevant retail/CPG experience preferred.
• Proficient in Microsoft Office and web-based applications.
• Strong presentation and communication skills.
• Experience in natural/organic foods channel a plus.

Responsibilities

• Deliver sales objectives including volume, pricing, and shelving goals.
• Develop a Customer Business Plan aligned with principals' priorities.
• Call on decision-makers to present plans and programs.
• Manage costs and maximize revenue through brokerage and incentives.
• Ensure strong in-store presence and schedule retailer visits.
• Oversee trade marketing funds and use data to sell concepts.
• Work within designated budget and communicate priorities.
• Collaborate with Retail Sales Managers on initiatives.
• Share market knowledge with cross-functional teams.
• Utilize technology to support the Customer Business Plan.
• Complete special projects as needed.

Skills

Sales

Strategic planning

Client engagement

Communication

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

PowerPoint

Excel

Word

Outlook

Job description

Description

Are you a dynamic professional with a passion for driving sales and market share growth?

Description

Are you a dynamic professional with a passion for driving sales and market share growth?

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. We are looking for experience in the natural / organic foods channel.

• Preferred location for applicants to reside in: Anywhere in Minneapolis, MN or state of MN.

Responsibilities

Here’s what you’ll be doing:

• Achieve Sales Goals : Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning : Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management : Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• In-Store Presence : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing : Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence : Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication : Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives : Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge : Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing : Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration : Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization : Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement : Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects : Complete special projects as requested, contributing to the overall success of the team.

Qualifications

• Education : Bachelor of Arts Degree or equivalent work experience.
• Experience : A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
• Technical Skills : Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
• Project Management : Ability to handle multiple projects simultaneously with strong organizational skills.
• Experience in the natural and/or organic foods channel is a PLUS

Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence.

About Us

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $55000.00 - $60000.00

Company: Acosta Employee Holdco LLC

Req ID: 38144