Customer Manager Associate

Acosta, Inc.; Baltimore (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance & disability

401k program

Generous PTO

Job summary

ACO-US in Baltimore, MD is seeking an Associate Customer Manager to cover a designated territory and build relationships with store managers and buyers to drive sales. The ACM executes comprehensive in-store coverage, including item placement, pricing surveys, promotions, and merchandising to generate incremental volume.

The role requires a BA or equivalent, sales experience (preferably in natural products), strong interpersonal and organizational skills, and proficiency in MS Office.

Qualifications

• Bachelor of Arts degree or equivalent work experience.
• Sales experience, preferably in the natural products industry.
• Strong interpersonal, organizational, and sales skills.

Responsibilities

• Sell promotional programs for displays at independent natural retailers purchasing from distributors.
• Sell incremental quantities for display and TPR based on OI programs through distributors.
• Develop and maintain strong relationships with store managers and buyers through communication and follow-through.
• Obtain the distribution and placement of the client's new items at independent retailers via distributors.
• Identify and correct voids in product placement or availability.
• Merchandise manufacturer products to achieve optimal shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys in stores as assigned.
• Report competitive and market activity to management.
• Utilize supplied technology to track results and report metrics.
• Set and review performance objectives with the Sales Manager.

Skills

Sales experience

Interpersonal skills

Organizational skills

Sales skills

Education

Bachelor of Arts or equivalent

Tools

Microsoft Office

Excel

Job description

Customer Manager Associate

General Information

Company: ACO-US

Location: BALTIMORE, Maryland, 21209

Ref #: 83398

Pay Rate: $ 16.00

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 16.00

Range Maximum: $ 16.00

Function: Merchandising

Employment Duration: Full-time

Benefits

• Medical, dental and vision insurance




• Company-paid life insurance, short-term and long-term disability




• 401k program




• Generous Paid Time Off (PTO) program

Description and Requirements

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

What will you do?

• Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.




• Sell incremental quantities for display and TPR based on OI programs through distributors.




• Develop and maintain strong relationships with store managers and buyers through communication and follow-through.




• Obtain the distribution and placement of the client's new items at independent retailers via distributors.




• Identify and correct voids in product placement or availability.




• Merchandise manufacturer products to achieve optimal shelf placement.




• Attend retailer resets when requested.




• Complete audits and pricing surveys in stores as assigned.




• Report competitive and market activity to management.




• Utilize supplied technology to track results and report metrics.




• Set and review performance objectives with the Sales Manager.

Experience and Qualifications

• Bachelor of Arts degree or equivalent work experience.




• Sales experience, preferably in the natural products industry.




• Strong interpersonal, organizational, and sales skills.




• Ability to work effectively with team members, peers, management, and external customer contacts.




• Home space to store samples securely and accessibly.




• Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar.




• Valid driver’s license and current auto insurance; able to drive for extended periods.

Work Environment and Physical Requirements

• Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%).




• Continuous use of hands and legs for repetitive motion.




• Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).

This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.

Acosta Sales & Marketing is an Equal Opportunity Employer

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include \"Applicant Accommodation\" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.