Customer Manager

Acosta Group; Eden Prairie (MN); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Manager to enhance sales and market share within designated accounts. This role involves developing strategic business plans, engaging key decision-makers, and ensuring profitability for both manufacturers and the company. The ideal candidate will leverage their expertise in retail and marketing to maximize revenue while maintaining cost efficiency. Join a forward-thinking organization that values employee growth and offers flexible work opportunities, making a significant impact in the retail landscape.

Qualifications

• Bachelor’s degree or equivalent experience in relevant industry.
• At least six months of relevant retail, marketing, or sales experience.

Responsibilities

• Manage assigned principals’ business within designated customer accounts.
• Develop a Customer Business Plan aligned with principals’ priorities.
• Collaborate with Retail Sales Managers on product launches.

Skills

Microsoft Office

Presentation Skills

Project Management

Education

Bachelor's Degree

Job description

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Description

Responsible for managing the assigned principals’ business (division and/or geographic) within designated "customer accounts." The primary goal is to increase sales and market share of the brands represented, while ensuring profitability for our manufacturers and Acosta.

Responsibilities

• Deliver principals’ objectives, including volume and sales fundamentals (merchandising, assortment, pricing, shelving) at the lowest cost.
• Develop a Customer Business Plan aligned with the principals’ priorities.
• Engage decision-makers at the customer to promote business plans, programs, and concepts that improve long-term results.
• Achieve results efficiently, maximizing revenue and controlling costs, including brokerage, commissions, and bonuses.
• Ensure a strong in-store presence in assigned stores; collaborate with headquarters and store personnel; manage trade marketing funds and process shipments.
• Operate within the designated budget.
• Communicate proactively with key principals and team members.
• Collaborate with Retail Sales Managers on initiatives like product launches and sales drives.
• Leverage knowledge of customers, markets, and principals; involve marketing, tech, and admin resources.
• Share information effectively within the team.
• Use computer systems to support the Customer Business Plan and develop skills for communication tools.
• Provide feedback to leadership to improve organizational capacity.
• Meet physical requirements as listed.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience in relevant industry.
• At least six months of relevant retail, marketing, or sales experience; experience in sales administration or finance preferred.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office and web applications.
• Excellent presentation skills.
• Ability to handle multiple projects simultaneously.

Physical Requirements

• Vision, color perception, lifting (up to 50 lbs.), ability to travel, listening, pushing/pulling, carrying (up to 20 lbs.).

About Us: Acosta Group unites trusted retail, marketing, and foodservice agencies. We prioritize employee growth and work-life balance, offering flexible opportunities. Discover your path at Acosta Group!

We are an equal opportunity employer and E-Verify participant. Final pay varies based on qualifications and location.