Customer Loyalty Representative - PT

Avis Budget Group; Lihue (HI); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Bi-weekly hourly wage plus commission/incentive

On-the-job training

Paid time off

Medical and dental insurance

Retirement benefits (401k)

Employee discounts on car rentals

Employee car discounts

Job summary

A leading car rental service provider in Lihue, Hawaii, is seeking candidates for an outdoor role to assist customers at airport operations. Responsibilities include processing rentals for loyalty members and providing exceptional customer service. Candidates must have a valid Driver’s License, basic computer skills, and be at least 18 years old. This position requires on-site presence and offers competitive benefits including bi-weekly wages, training, and employee discounts.

Qualifications

• Valid Driver’s License required.
• Must be at least 18 years of age and legally authorized to work in the US.
• Previous retail customer service experience is a bonus.
• Willingness to work outdoors and flexibility to all shifts.
• Must be 18 years or older and legally eligible to work in the United States.
• Regular on-site presence; not remote.

Responsibilities

• Assist customers at airport operations.
• Process rentals for loyalty program members.
• Provide excellent customer service.
• Support customers with information and services as needed.

Skills

Engaging personality

Effective verbal communication skills

Basic computer skills (typing, data entry)

Outdoor work

Shift flexibility

Sit/stand and type

18+ years old

Retail CS experience bonus

Job description

What You’ll Do:

In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience.

Perks You’ll Get:

• Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Engaging personality, effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.