Customer Logistics Specialist

ManpowerGroup; Hoboken (NJ); Hybrid; USD 51,000 - 65,000; Part time

Benefits offered by this job

Weekly Pay

Hybrid work model

Health plan options

401(k)

Dental plan

Vision plan

Job summary

ManpowerGroup is seeking a Customer Logistics Specialist in Hoboken, NJ (Hybrid) for a 12-month contract. The role focuses on transportation execution, carrier management, and data-driven improvements to service and cost efficiency.

The ideal candidate has 3–8 years of logistics experience, strong Excel and analytical skills, and familiarity with TMS (OTM/SAP TM). Power BI and SAP experience are preferred.

Qualifications

• Bachelor's degree in a related field.
• 3–8 years of transportation, logistics, or customer operations experience.
• Experience with Transportation Management Systems (OTM, SAP TM, or similar).
• Strong Excel skills and ability to analyze data and report findings.
• Familiarity with KPI reporting, performance management, and supply chain basics.

Responsibilities

• Manage daily transportation execution for customers and distribution centers.
• Coordinate with carriers, warehouses, and planning teams to resolve issues.
• Serve as the primary transportation contact for assigned customers.
• Monitor KPIs and drive root cause analysis and corrective actions.
• Develop weekly/monthly performance reporting and improve reliability and cost efficiency.
• Support transportation projects and process improvements with accurate records.

Skills

Advanced Excel

Analytical skills

Education

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field

Tools

Power BI

SAP

Transportation Management Systems

Job description

Our client, a leading consumer packaged goods company , is seeking a Customer Logistics Specialist to join their team. The ideal candidate will have experience with transportation management systems, carrier management, and shipment execution, along with strong analytical skills and a proven ability to drive operational performance across a complex logistics network.

Job Title: Customer Logistics Specialist

Location: Hoboken, NJ (Hybrid)

Contract: 12 Months

Pay Range: $37 - $47 hourly

What’s the Job?

• Manage daily transportation execution for assigned customers and distribution centers, ensuring shipments are planned, tendered, and delivered successfully.

• Coordinate with carriers, warehouses, customer service, and planning teams to resolve transportation exceptions and service issues.

• Serve as the primary transportation contact for assigned customers while building strong relationships with carriers and internal stakeholders.

• Monitor transportation KPIs including On-Time Delivery, CCOT, Spot %, Contract Compliance, and Cost Performance, identifying root causes and corrective actions.

• Develop weekly and monthly performance reporting and leverage data and analytics to improve transportation reliability, service, and cost efficiency.

• Support transportation projects, carrier sourcing events, process improvements, and continuous improvement initiatives while maintaining accurate transportation records and system data.

What’s Needed?

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.

• 3-8 years of transportation, logistics, supply chain, or customer operations experience.

• Experience with Transportation Management Systems (OTM, SAP TM, or similar platforms).

• Strong transportation and logistics operations experience, including shipment planning, tendering, execution, and carrier management.

• Advanced Microsoft Excel skills with strong analytical, reporting, problem-solving, and root cause analysis capabilities.

• Experience with KPI reporting, performance management, customer service, stakeholder management, and supply chain fundamentals. Power BI and SAP experience preferred.

What’s in it for me?

• Opportunity to work with a global leader in the consumer packaged goods industry.

• Hybrid work model based in Hoboken, NJ.

• Weekly Pay.

• Medical and Prescription Drug Plans/Dental Plan/Vision Plan.

• Health Savings Account/Health Flexible Spending Account/Dependent Care Flexible Spending Account.

• Supplemental Life Insurance/Short Term and Long Term Disability Insurance/Business Travel Insurance.

• 401(k), Plus Match.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.