Customer Logistics Manager - Dedicated Transportation (Hybrid)

Ryder System, Inc.; New Jersey; Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Discounted stock purchase options

Performance-based annual raises

Comprehensive training and development

Regional/local Ryder resources support

Additional PTO for military veterans

Job summary

Ryder System, Inc. is seeking a Manager of Customer Logistics to oversee day-to-day operations, lead a team, and ensure attainment of daily goals within the assigned functional area. The role emphasizes customer service, staffing, scheduling, and compliance within a hybrid onsite environment in New Jersey.

The position offers comprehensive benefits and opportunities for growth within a Fortune 500 logistics leader with a long-standing history and broad capabilities in supply chain services.

Qualifications

• H.S. diploma or GED required.
• Bachelor's degree in Business, Logistics or Supply Chain preferred.
• 2+ years experience in supply chain/logistics/related field.
• 1+ year direct supervisory/leadership experience required.
• MS Office (Word, Excel, PowerPoint, Access) proficiency required.
• Logistics industry knowledge preferred.
• Knowledge of local and Federal regulations relevant to the role.
• Fundamental knowledge of supply chain components.
• Strong knowledge of manufacturing and production processes.

Responsibilities

• Customer service satisfaction and expectation management.
• Staffing performance management and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Health and Safety Management.
• State/Local/Federal regulations compliance.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Analytical ability

Communication skills

Team collaboration

Independent work

Time management

Education

High school diploma

Bachelor's degree in Business/Logistics/Supply Chain

Tools

MS Office

Job description

Job Description: Hybrid role, onsite 3-4 days per week in South Hackensack.

Schedule: M/Tue/Thu/Fri/Sat (Off Wed and Sun) 9:30am-6pm

MOVE YOUR CAREER FORWARD WITH RYDER! If you are up to the challenge, work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Additional benefits we are proud to offer a comprehensive benefit package included a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases.

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below,

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned

Skills and Abilities

• Bilingual, English and Spanish preferred
• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#FB #INDexempt #LI-RB

Job Category Logistics

Our Culture & Commitment: At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried Minimum Pay Range: $75K Maximum Pay Range: $80K

Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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