Customer Logistics Manager - Dedicated Transportation

Ryder System, Inc.; Cranberry Township (OH); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with match

Stock purchase plan

Health benefits

Paid time off

Professional development

Job summary

Ryder System, Inc. is seeking a Manager of Customer Logistics to oversee day-to-day operations and account management, including leadership of direct reports and achieving daily goals.

The role is remote-friendly with regular on-site visits to Portersville, PA, and emphasizes trust, innovation, expertise, collaboration, and safety. The position requires strong analytical skills, ability to work with international teams, and a proactive, self-driven attitude in a fast-paced logistics environment.

Qualifications

• HS diploma/GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. Logistics industry knowledge and regulations are advanced requirements.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Additional responsibilities perform other duties as assigned.

Skills

Analytical thinking

Team collaboration

Communication

Independent work

Education

Bachelor's degree in Business, Logistics, Supply Chain

Two years of relevant experience in supply chain

One year of supervisory/leadership experience

Tools

MS Office

Excel

Access

Job description

Position can be done remotely, but must be willing to visit customer location in Portersville, PA on a regular basis. At least, monthly, but might be more.

Summary The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

Benefits

• In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• Additional day of Paid Time Off for Military Veterans.
• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#FB #INDexempt #LI-RB

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required Logistics industry knowledge advanced required Knowledge and understanding of Customer/Company local and Federal regulations. advanced required Fundamental knowledge of Supply Chain Management components. intermediate required Strong knowledge of Manufacturing and Production advanced required

Our Culture & Commitment: At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $60K Maximum Pay Range: $70K

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Job Category Logistics

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success. Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.