Customer Logistics Manager - Dedicated Transportation (Hybrid)

Ryder System, Inc.; Hackensack (NJ); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Training & development

Regional support

Veteran paid time off

Job summary

Ryder System, Inc. in South Hackensack, NJ, is seeking a Manager Customer Logistics to oversee day-to-day operations, lead a team, and drive account management to meet daily goals.

This hybrid onsite role emphasizes collaboration, safety, and regulatory compliance with a strong focus on customer satisfaction, staff development, and operational efficiency.

Join a Fortune 500 company with 85+ years in business, offering training, benefits, and a clear path for career growth.

Qualifications

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics, or Supply Chain preferred.
• Two+ years relevant experience in supply chain, logistics, warehouse or related field.
• One year or more direct supervisory/leadership experience required.

Responsibilities

• Provide customer service satisfaction and manage expectations.
• Oversee staffing performance and development of exempt/non-exempt staff.
• Manage day-to-day planning and scheduling.
• Ensure Health and Safety compliance and adherence to regulations.

Skills

Bilingual (English/Spanish)

MS Office Pro

Analytical skills

Communication skills

Teamwork/independence

Education

Bachelor's degree in Business, Logistics, or Supply Chain

HS diploma/GED

Tools

MS Office Suite

Job description

Job Description

Hybrid role, onsite 3-4 days per week in South Hackensack.

Schedule: M/Tue/Thu/Fri/Sat (Off Wed and Sun)

9:30am-6pm

MOVE YOUR CAREER FORWARD WITH RYDER!

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development

• Regional and local Ryder resources to help guide and support as we grow this offering.

• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

Essential Functions

• Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees

• Manage day-to-day planning and scheduling

• Health and Safety Management

• State/Local/Federal regulations compliance

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Bilingual, English and Spanish preferred

• Ability to work within international functional teams

• High level analytical ability where problems are unusual and difficult

• Demonstrated technical and professional skills in job-related area

• Off shift support in the event of critical customer network disruption or crisis

• Makes decisions in a a timely manner

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations advanced required

• Fundamental knowledge of Supply Chain Management components intermediate required

• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred

• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• One (1) year or more direct supervisory/leadership experience required

• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

• Logistics industry knowledge advanced required

• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

• Fundamental knowledge of Supply Chain Management components. intermediate required

• Strong knowledge of Manufacturing and Production advanced required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#FB

#INDexempt

#LI-RB

Job Category: Logistics

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$75K

Maximum Pay Range

$80K

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will