Customer Logistics Manager

Ryder System, Inc.; Port Deposit (MD); On-site; USD 76,000 - 77,000; Full time

Benefits offered by this job

Sign-on Bonus $2,500

Job summary

Ryder System, Inc. is hiring a Customer Logistics Manager in Port Deposit, MD. The role oversees daily operations, leads planning and scheduling, and ensures safety and regulatory compliance across the logistics function.

You will manage a team, drive customer satisfaction, and coordinate with cross-functional teams to meet business goals. The position is salaried with a pay range of $76,000 to $77,000 plus a $2,500 sign-on bonus.

Qualifications

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics or related field preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Responsibilities

• Oversee day-to-day operations within an assigned function and manage daily operational goals.
• Lead the day-to-day planning and scheduling, ensuring staffing and performance management of exempt and non-exempt employees.
• Ensure health and safety management and regulatory compliance.
• Maintain customer service satisfaction and expectation management.
• Provide leadership to direct reports and develop teams.

Skills

Customer service

Scheduling

Regulatory compliance

MS Office

Communication

Team leadership

Crisis management

Analytical thinking

Logistics know-how

Cross-functional

Education

Bachelor's degree in Business, Logistics, Supply Chain

Tools

MS Office Suite

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

MOVE YOUR CAREER FORWARD WITH RYDER!

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

We are immediately hiring a Customer Logistics Manager in Port Deposit, MD for our Supply Chain Solutions division.

• Pay Type: Salary
• Pay: $76000-77000
• Sign on Bonus: $2500
• Schedule: Sunday-Wednesday 6AM-6PM

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

EEO/AA/Female/Minority/Disabled/Veteran

#li-post #indexempt #LI-JV #ryder

Job Category: Logistics

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

76000

Maximum Pay Range:

77000

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

#wd