Customer Logistics Coordinator — Evening Shift

FTTDC - Ohio Logistics; Bowling Green (OH); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Paid sick time & vacation

6 paid holidays

Résumé du poste

Findlay Tall Timbers Distribution Center is seeking a Customer Logistics Coordinator to serve as the main contact for customers, carriers, and warehouse ops. You will coordinate inbound/outbound shipments, schedule pickups/deliveries, manage orders, monitor inventory, and keep systems updated for accuracy and efficiency.

The role emphasizes timely, professional service while supporting safe warehouse operations and strong cross-functional communication with internal teams.

Qualifications

• High school diploma or GED required.
• Experience in customer service, logistics, transportation, warehousing, or supply chain operations preferred.
• Experience using a WMS, customer portals, or similar logistics systems preferred.
• Proficiency with basic computer functions, email, Outlook, and Excel.
• Basic math and counting skills.
• Ability to understand and follow written and verbal instructions.

Responsabilités

• Respond promptly and professionally to customer inquiries by phone, email, and customer portal.
• Coordinate inbound and outbound shipments, including pickups, deliveries, carrier appointments, and load-status updates.
• Enter, maintain, and verify customer orders, inventory transactions, and shipping information in WMS and customer systems.
• Communicate shipment status, scheduling changes, and resolutions to customers, carriers, and internal teams.
• Consult with customers about shipping needs and provide practical solutions that meet requirements.
• Create customer orders for warehouse fulfillment and collaborate with warehouse staff to complete requests.
• Prepare and verify shipping documentation, including Bills of Lading, and support ASNs.
• Monitor customer inventory and follow inventory-control procedures.
• Use customer portals to provide complete shipping and operational information.
• Coordinate daily activities with supervisor and escalate urgent issues.
• Maintain organized records and a clean work area.
• Follow SOPs and safety requirements; perform other duties as assigned.

Connaissances

Customer service

Logistics coordination

Microsoft Excel

Attention to detail

Formation

High school diploma or GED

Outils

WMS

Customer portals

Microsoft Outlook

Description du poste

Findlay Tall Timbers Distribution Center is seeking a Customer Logistics Coordinator to serve as the main contact for customers, carriers, and warehouse ops. You will coordinate inbound/outbound shipments, schedule pickups/deliveries, manage orders, monitor inventory, and keep systems updated for accuracy and efficiency.

The role emphasizes timely, professional service while supporting safe warehouse operations and strong cross-functional communication with internal teams.