Customer Logistics Associate II

Ryder System, Inc.; Austin (TX); Sur place; USD 40 000 - 42 000; Plein temps

Résumé du poste

Ryder System, Inc. in Austin, TX is hiring a Customer Logistics Associate (Dispatch) for its Supply Chain Solutions division. This role provides front-line supervision and administrative support, assigns work to hourly staff, and aims to meet daily operational goals.

The position involves dispatch/routing, driver communications, safety training, and coordination of payroll/billing with attention to compliance and reporting to management.

Qualifications

• H.S. diploma/GED required
• One year or more Warehouse experience

Responsabilités

• Payroll/Billing: comply with safety and compliance.
• DOT log review, preparation and submission.
• Conduct safety training/orientations.
• First point of contact for collisions and injuries.
• Dispatch/Routing and driver communications.
• Liaise between hourly workers and management.
• Elevate employee relations issues when needed.
• Maintain A/P log and attendance records.

Connaissances

Professional relationships

Teamwork

Time management

Multi-tasking

Communication skills

Prioritization

Dispatch knowledge

Dispatch software

Regulatory knowledge (DOT/OSHA)

Formation

H.S. diploma/GED

Outils

Dispatch software

Description du poste

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: We are immediately hiring a Customer Logistics Associate (Dispatch) in Austin, TX for our Supply Chain Solutions division.

Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $40,000 - $42,000 per year based on experience

Schedule: 1st shift: Friday, Saturday, Sunday: 7:00 am – 7:00 pm

Summary: Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Essential Functions

• Payroll/Billing Complies with all Safety Maintenance and Compliance.
• DOT log review, preparation and submission.
• Conducts Safety Training/Orientations.
• First point of contact for collisions and injuries.
• Updates/Maintains STAR.
• Conducts safety meetings in conjunction with other management.
• Handles front line customer requests; identifies and elevates any customer issues if needed.
• Acts as a liaison between hourly workers and management.
• Elevates any employee relations issues as appropriate.
• Quality Assurance.
• Dispatch/Routing.
• Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs).
• Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.).
• Maintains location A/P log.
• Supply/uniform ordering.
• Maintains all attendance/vacation records for hourly employees.

Key Performance Indicators (KPI)

Reporting to Manager prior to distribution

Additional Responsibilities

• RD 2000 Responsibilities
• SoX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Skills and Abilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Must possess strong verbal and written communication skills internally as well as externally
• Ability to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required
• One (1) year or more Warehouse