Customer Inventory Supervisor

Marine View Cold Storage; Burlington (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading seafood processing and cold storage company is seeking a Customer Inventory Supervisor for full-time, year-round employment. This role involves customer service, billing, and inventory tasks, requiring strong organizational and communication skills in a dynamic environment. Ideal candidates will have the ability to adapt to changing priorities while maintaining a commitment to customer satisfaction.

Benefits

Medical benefits

Vacation

Holiday pay

Qualifications

• Knowledge of multi-line phone system.
• Previous office clerk experience preferred.
• Ability to handle pressure and last-minute changes.

Responsibilities

• Greet customers and assist with purchases.
• Prepare billing for shipping and production work orders.
• Maintain customer database and assist with communications.

Skills

Organizational skills

Communication skills

Problem-solving skills

Analytical skills

Attention to detail

Job description

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Seafood processing and cold storage company is looking for a Customer Inventory Supervisor for full-time, year-round, employment. We all work together to do things as accurately and efficiently as possible. We believe we should complete our jobs with the same goal in mind. Customer Satisfaction!

This position is responsible for many duties, some of which include:

Reception

• Greet visitors in person and by telephone and transfer to appropriate department as necessary
  
  

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• Assist walk in customers with Ice and Bait purchases
  
  

Shipping/Receiving

• Prepare Bill(s) of Lading to correspond with product release
  
  

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• File shipping/receiving billing and inventory paperwork
  
  

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• Prepare inspection paperwork
  
  

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• Assist warehouse with dispatch and customer calls and provide them with copies of forms as needed
  
  

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• Maintain customer database
  
  

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• Assist accounts receivable with communication about past due invoices
  
  

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• Perform yearly archiving and shredding
  
  

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• Assist tally department as necessary
  
  

Inventory

• Lot product received/shipped in/out of inventory and master lot books
  
  

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• Answer warehouse, production, and customer questions regarding inventory
  
  

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• Copy receiving paperwork for production orders
  
  

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• Process incoming paperwork from warehouse and tally departments
  
  

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• Update month end customer inventories
  
  

Billing

• Prepare billing for shipping and receiving, production work orders, and product sales
  
  

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• Bill customer storage transfers
  
  

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• Prepare cold storage invoices for mailing
  
  

Qualifications

• Knowledge of multi-line phone system
  
  

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• Previous office clerk experience
  
  

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• Able to handle last minute changes and orders and to work under pressure
  
  

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• Maintain customer confidentiality
  
  

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• Commitment to excellence and high standards
  
  

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• Strong organizational, math, problem solving, and analytical skills
  
  

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• Excellent written and oral communication skills
  
  

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• Excellent attention to detail required
  
  

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• Versatility, flexibility, and a willingness to work enthusiastically with constantly changing priorities
  
  

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• Ability to work independently and as a team member
  
  

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• Ability to deal effectively with a diverse group of individuals at all organizational levels
  
  

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• Must be able to speak, read, write, and understand English fluently
  
  

Work Environment

The primary work space is in an office setting. Frequent and short duration walking, standing, and working on feet in the shipping and receiving area are required where the temperature may be much lower.

Salary

• Hourly pay based on education and experience
• Medical benefits, vacation, and holiday pay
  
  

How To Apply

We prefer that you apply in person at 424 Greenleaf Ave, Burlington, WA, 98233, Monday -- Friday between 8:15am -- 4:15pm at this address. Background check and drug test required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Fisheries

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