A leading logistics firm in Houston, TX is seeking a Customer Fulfillment Representative to support complex customer needs in the sales process. Responsibilities include managing customer relationships, processing orders, and ensuring satisfaction. The ideal candidate will have over 2 years of experience in customer service or sales, strong communication skills, and a desire for growth. This role offers medical benefits, a 401K with employer match, and abundant professional development opportunities.
Qualifications
2+ years of customer service, sales, or related experience.
Prior experience in the distribution industry a plus.
Responsibilities
Establish and maintain customer relationships with clients.
Communicate with customers, suppliers, and internal stakeholders.
Assist in improving customer service levels.
Skills
Customer service oriented
Verbal and written communication skills
Problem solving
Attention to detail
Negotiation and interpersonal skills
Education
High School or GED
4 Year / Bachelor's Degree
Tools
Microsoft Office (Excel)
Automated order entry systems
Job description
A leading logistics firm in Houston, TX is seeking a Customer Fulfillment Representative to support complex customer needs in the sales process. Responsibilities include managing customer relationships, processing orders, and ensuring satisfaction. The ideal candidate will have over 2 years of experience in customer service or sales, strong communication skills, and a desire for growth. This role offers medical benefits, a 401K with employer match, and abundant professional development opportunities.