Customer Fulfillment Specialist – Fast, Data-Driven Support

Rexel France; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Job summary

A large electrical products distributor in Houston, TX, is seeking a Customer Fulfillment Representative to provide support in customer interactions, order processing, and maintaining client relationships. Candidates should have at least 2 years of customer service experience and proficiency in Microsoft Office, along with strong communication and problem-solving skills. This role plays a vital part in ensuring customer satisfaction and achieving sales team objectives.

Qualifications

• 2+ years of customer service, sales, or related experience.
• Prior experience in the distribution industry a plus.

Responsibilities

• Establish and maintain relationships with clients.
• Communicate with customers and resolve inquiries promptly.
• Assist in improving customer service levels.

Skills

Customer service oriented

Strong attention to detail

Negotiation skills

Ability to manage multiple tasks

Proficient in Microsoft Office (Excel)

Education

High School or GED

Bachelor's Degree

Tools

Microsoft Office (Excel)

Automated order entry systems

Job description

A large electrical products distributor in Houston, TX, is seeking a Customer Fulfillment Representative to provide support in customer interactions, order processing, and maintaining client relationships. Candidates should have at least 2 years of customer service experience and proficiency in Microsoft Office, along with strong communication and problem-solving skills. This role plays a vital part in ensuring customer satisfaction and achieving sales team objectives.