Customer-Focused Teller with Growth Opportunities

Arvest Bank; Bentonville (AR); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Financial benefits

Wellness benefits

Job summary

Arvest Bank is seeking a Teller in Bentonville, AR, with Monday–Friday 11:15 am to 6:15 pm and rotating Saturdays 8:30 am to 1:15 pm. The role involves processing transactions, identifying customer needs, and cross-training to support other bank areas.

The position requires high school diploma or GED, cash-handling and customer service experience. On-site work with a comprehensive benefits package is offered by Arvest Bank.

Qualifications

• High school diploma or GED required.
• Sales experience, cash handling, customer service, or other financial services experience preferred.

Responsibilities

• Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
• Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
• Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
• Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
• Prepare daily settlements of teller cash and proof transactions.
• Using customer focused skills, explain policies and procedures to customers as applicable.
• Balance cash drawer to transactions daily.
• May open new accounts if successfully completed FSR training.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Skills

Customer service

Cash handling

Sales experience

Time management

On-site work

Education

High school diploma or GED

Job description

Arvest Bank is seeking a Teller in Bentonville, AR, with Monday–Friday 11:15 am to 6:15 pm and rotating Saturdays 8:30 am to 1:15 pm. The role involves processing transactions, identifying customer needs, and cross-training to support other bank areas.

The position requires high school diploma or GED, cash-handling and customer service experience. On-site work with a comprehensive benefits package is offered by Arvest Bank.