Customer-Focused Teller: Growth & Community Impact

Associated Banc‑Corp; Town of Cottage Grove (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Employee stock purchase plan

Parental leave

Well-being programs

Job summary

Associated Bank in Cottage Grove, WI is seeking a Teller to provide outstanding service and accurate transactions on-site. You will identify customer needs and promote banking solutions, while supporting branch operations and teaching customers to use digital tools.

The role emphasizes teamwork, integrity, and community impact, with opportunities to grow within a supportive banking environment.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: Experience in retail banking, cash handling, or financial services; Spanish bilingual preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Spanish

Education

High school diploma

Job description

Associated Bank in Cottage Grove, WI is seeking a Teller to provide outstanding service and accurate transactions on-site. You will identify customer needs and promote banking solutions, while supporting branch operations and teaching customers to use digital tools.

The role emphasizes teamwork, integrity, and community impact, with opportunities to grow within a supportive banking environment.