Customer-Focused Team Member

Plato's Closet; Livonia (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Love pop culture environment

Flexible hours

Team discounts

Fun atmosphere

Job summary

Disc Replay is seeking a friendly Team Member to deliver excellent customer service while assisting customers with buying and selling items in a fast-paced store environment.

You will greet customers, help with inquiries, price items, and work closely with the team to create a fun, welcoming atmosphere for gamers, movie buffs, and collectors.

Qualifications

• Customer service skills and friendly attitude.
• Retail experience is a plus and can be trained for the right person.
• Ability to multitask in a fast-paced store environment.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet customers and answer inquiries, ensuring a positive experience.
• Handle sales and buy transactions and maintain smooth customer flow.
• Learn to assess and price items like video games, electronics, and collectibles.
• Collaborate with team to keep the store lively and well organized.
• Test products and help with product demonstrations as needed.

Skills

Customer service skills

Retail experience

Multitasking

Lifting up to 50 lbs

Job description

Join Our Team as a Customer Service Pro at Disc Replay!

Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast‑paced, exciting job where your passion for electronics and collectibles shines? Disc Replay is looking for customer‑focused team members just like you!

What We’re All About:

At Disc Replay, we specialize in buying and selling video games, movies, electronics, and collectibles. We offer a fun, dynamic environment where you’ll be surrounded by the latest in entertainment. From retro games to the hottest tech, you'll work with products that customers (and you!) love.

The Role:

As a Disc Replay Team Member, you’ll be the face of our store. You'll help with both buying and selling products, offering recommendations, answering customer questions, and ensuring every customer has an awesome experience. Every day is different—you’ll test products, price items, and get hands on with the coolest gadgets and games.

Why Work with Us?

• Work with What You Love: Video games, movies, and electronics all day long!
• Flexible Hours: We’ll work with your schedule to find shifts that fit your life.
• Team Discounts: Score deals on the products you enjoy.
• A Fun, Lively Atmosphere: Work in a place that feels more like a community of fans than just a store.

Your Responsibilities:

• Deliver top‑notch customer service—greet customers, help with inquiries, and ensure they leave with a smile.
• Handle sales and buy transactions, always keeping the customer’s experience front and center.
• Learn how to assess and price items like video games, electronics, and collectibles.
• Work closely with your team to create a fun and productive work environment.
• Stay organized in a fast‑paced setting, testing, and evaluating various products.

What We’re Looking For:

• A friendly, positive attitude with a love for helping others.
• Customer service skills—retail experience is great, but we’re happy to train the right person!
• Ability to multitask in a busy, exciting environment.
• Comfortable standing for long periods and lifting up to 50lbs when needed.

If you're ready to combine your love of pop culture with excellent customer service skills, we'd love to hear from you. Apply today and join a team where every day is a new adventure!

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers bring us cool stuff all day long. We pay cash on the spot to buy their stuff and then we resell it to others. Disc Replay is a great environment to be in for video gamers, movie buffs, and those into pop culture.
Thanks for reading, and we'll see you at "The Replay"!