Customer-Focused Sandwich Shop Crew | Flexible Hours

Potbelly Sandwich Works; Munster (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision insurance

Paid parental leave

401(k) with company match

Flexible work schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is hiring at our Munster, IL location. Join a fast-paced, friendly team delivering hot sandwiches and a quality dining experience. You’ll handle multiple stations, keep the area clean, and ensure safety and customer satisfaction at every step.

We offer competitive pay and benefits, plus flexible scheduling and opportunities for growth. Must be 16+ with strong communication and teamwork skills; food safety certification is required within 30 days for IL applicants.

Qualifications

• Must be at least 16 years old.
• Friendly, customer-first mindset for fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen; knife skills a plus.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Skills

Customer service mindset

Strong communication

Team player

Standing/walking ability

Food safety certification

Job description

Potbelly Sandwich Works is hiring at our Munster, IL location. Join a fast-paced, friendly team delivering hot sandwiches and a quality dining experience. You’ll handle multiple stations, keep the area clean, and ensure safety and customer satisfaction at every step.

We offer competitive pay and benefits, plus flexible scheduling and opportunities for growth. Must be 16+ with strong communication and teamwork skills; food safety certification is required within 30 days for IL applicants.