Food Service Associate — Flexible Schedule & Growth

Potbelly Sandwich Works; Mount Prospect (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is seeking friendly, outgoing associates in Illinois to join a fast-paced team focused on delivering the best lunch experience. Earn between $17.25 and $17.75 per hour plus digital tips, with a range of benefits and a welcoming work culture.

As a primary point of contact, you’ll ensure fast, friendly, and efficient service while maintaining cleanliness and quality. Applicants must be at least 16 years old and comfortable in a busy kitchen.

Qualifications

• At least 16 years of age.
• Friendly, customer-first mindset with ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment.
• Ability to manage potential allergens (peanuts, egg, dairy, gluten, soy, seafood, shellfish).

Responsibilities

• Work multiple stations as directed by Shift Leader or Manager.
• Comply with health and safety standards for food handling and cleanliness.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream).
• Operate cash register and handle cash procedures.
• Take delivery/catering/pickup orders over the phone.
• Handle customer complaints/issues.
• Other duties as assigned.

Skills

Customer service

Communication

Team player

Stands/walks for long periods

Fast-paced environment

Job description

Potbelly Sandwich Works is seeking friendly, outgoing associates in Illinois to join a fast-paced team focused on delivering the best lunch experience. Earn between $17.25 and $17.75 per hour plus digital tips, with a range of benefits and a welcoming work culture.

As a primary point of contact, you’ll ensure fast, friendly, and efficient service while maintaining cleanliness and quality. Applicants must be at least 16 years old and comfortable in a busy kitchen.