Customer-Focused Sales & Styling Associate

URBN Urban Outfitters, Inc.; Chandler (AZ); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Chandler, AZ is seeking a Sales Associate to help drive store sales by providing a genuine and unique customer experience.

You will engage customers, share product suggestions, and assist with transactions both in-store and via online channels. The role emphasizes teamwork, product knowledge, and maintaining Anthropologie’s visual and operational standards while supporting omni-order fulfillment and stock management.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and helps others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Understands contribution to service and selling on every shift to impact store business.
• Supports the shipment process and omni order fulfillment while maintaining stock levels on the floor.
• Maintains visual and operational standards while focusing on the customer.

Skills

Customer service

Teamwork

Flexibility

Job description

URBN Urban Outfitters, Inc. in Chandler, AZ is seeking a Sales Associate to help drive store sales by providing a genuine and unique customer experience.

You will engage customers, share product suggestions, and assist with transactions both in-store and via online channels. The role emphasizes teamwork, product knowledge, and maintaining Anthropologie’s visual and operational standards while supporting omni-order fulfillment and stock management.