Customer-Focused Sales Associate | Growth & Training

Roanokepremier; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Roanokepremier is seeking a friendly Sales Associate to greet customers, process payments, support deliveries, and keep the showroom inviting. You’ll be the face of the store, delivering great service in a fast-paced, team‑oriented environment.

If you’re dependable, customer‑focused, and excited about growth opportunities, we’d love to have you on our team, where every day brings new chances to help customers and drive sales.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of retail, sales or customer service experience preferred.
• Strong communication and people skills are essential.
• Positive attitude and team-oriented mindset required.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to lift up to 75 lbs.

Responsibilities

• Greet customers warmly and help them find products that fit their needs.
• Answer incoming calls professionally and direct customers appropriately.
• Assist customers with orders, applications, and product questions.
• Verify customer information and schedule delivery appointments.
• Follow up with customers after delivery to ensure satisfaction and build long-term relationships.
• Help drive sales through excellent customer service and product knowledge.
• Learn current promotions and advertising campaigns to confidently explain offers to customers.
• Assist with in-store marketing and promotional efforts.
• Contribute ideas to help attract new customers and grow the business.
• Process customer payments accurately, including in-store, delivery, and mailed payments.
• Maintain responsibility for balancing and handling the cash drawer.
• Create and maintain organized customer files and rental agreements.
• Enter customer information and agreements into the system accurately.
• Help keep the showroom clean, organized, and visually appealing.
• Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations.
• Prepare returned items to be showroom-ready within company timelines.
• Verify pricing and displays follow company standards.
• Prepare merchandise ahead of scheduled deliveries.
• Help coordinate delivery routes for efficiency.
• Track inventory accessories such as remote controls and owner’s manuals.

Skills

Strong communication

People skills

Multitasking

Organization

Attention to detail

Lift up to 75 lbs

Customer service experience

Education

High school diploma, GED, or equivalent experience

Job description

Roanokepremier is seeking a friendly Sales Associate to greet customers, process payments, support deliveries, and keep the showroom inviting. You’ll be the face of the store, delivering great service in a fast-paced, team‑oriented environment.

If you’re dependable, customer‑focused, and excited about growth opportunities, we’d love to have you on our team, where every day brings new chances to help customers and drive sales.