Customer-Focused Retail Sales Associate

Dollar General; Hillsville (VA); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Dollar General is seeking a Sales Associate to serve as a primary point of contact for customers, assist in locating and purchasing merchandise, operate the cash register, stock and rotate items, and maintain a clean store environment. This role emphasizes delivering excellent customer service and safeguarding company assets.

Candidates should be able to handle cash, follow planograms, and assist with store displays while supporting store profitability and customer satisfaction.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment and make change, bag merchandise.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Oral communication

Safety policy knowledge

Planogram understanding

Cash handling basics

Math basics

Cash register use

Merchandise stocking

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to serve as a primary point of contact for customers, assist in locating and purchasing merchandise, operate the cash register, stock and rotate items, and maintain a clean store environment. This role emphasizes delivering excellent customer service and safeguarding company assets.

Candidates should be able to handle cash, follow planograms, and assist with store displays while supporting store profitability and customer satisfaction.