Customer-Focused Retail & Merchandising Associate - Flexible

The TJX Companies, Inc.; Alabaster (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Health care FSA

Life insurance

Paid holidays

Job summary

TJ Maxx at The TJX Companies, Inc. in Alabaster, AL is seeking a store associate to help deliver a superior customer experience, keep the store clean and organized, and support daily operations.

You will engage customers, process purchases, promote loyalty programs, and collaborate with teammates across departments to meet business goals while following company standards and safety guidelines.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Teamwork

Job description

TJ Maxx at The TJX Companies, Inc. in Alabaster, AL is seeking a store associate to help deliver a superior customer experience, keep the store clean and organized, and support daily operations.

You will engage customers, process purchases, promote loyalty programs, and collaborate with teammates across departments to meet business goals while following company standards and safety guidelines.