Customer-Focused Retail Banker with ESOP

Woodforest National Bank; Shelby (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Woodforest National Bank in Shelby, NC is seeking a motivated Retail Teller Banker to join our branch team. This role focuses on delivering friendly service, promoting appropriate products, and handling transactions accurately.

The ideal candidate will have 3 years of sales or customer service experience or an Associate/Bachelor’s degree with related experience. The position is full-time and located in North Carolina.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• Formal Education & Certification: High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & Customer Service

In-store banking experience

Education

High School Diploma or equivalent

Associate's degree

Bachelor’s degree

Job description

Woodforest National Bank in Shelby, NC is seeking a motivated Retail Teller Banker to join our branch team. This role focuses on delivering friendly service, promoting appropriate products, and handling transactions accurately.

The ideal candidate will have 3 years of sales or customer service experience or an Associate/Bachelor’s degree with related experience. The position is full-time and located in North Carolina.