Customer-Focused Retail Associate – Store & Framing

Michaels Stores; Newtown Township (Delaware County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Employee discounts

Job summary

Michaels Stores is hiring a store team member in Newtown Square, PA to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram compliance while promoting rewards and card enrollments.

The role involves omnichannel support like BOPIS/SFS, merchandise recovery, and adherence to SOPs. If you enjoy a dynamic retail environment, this position offers growth and team-oriented culture.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move throughout the store.
• Lift heavy boxes and access high shelves as needed.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Engage customers in Rewards program enrollments and Private Label Credit Cards.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Stock and unload trucks; maintain planograms and store recovery.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

Store operations

Teamwork

Tools

POS system

Planogram compliance

Job description

Michaels Stores is hiring a store team member in Newtown Square, PA to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram compliance while promoting rewards and card enrollments.

The role involves omnichannel support like BOPIS/SFS, merchandise recovery, and adherence to SOPs. If you enjoy a dynamic retail environment, this position offers growth and team-oriented culture.