Customer-Focused Retail Associate | Full-Time + 401K

DTLR, Inc; City of Utica (NY); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

401K plan

Job summary

DTLR, Inc. in Utica, NY is seeking a Full-Time Associate to support store operations, deliver excellent customer service, drive sales, and assist with merchandising across the district as needed.

The role requires standing for extended periods, flexibility to cover multiple locations, and adherence to loss prevention policies and company standards. High school diploma preferred; 35–40 hour work weeks; pay $17.00–$18.00 per hour with 401K eligibility.

Qualifications

• Excellent command of the English language for communication with management, customers and staff.
• Proven leadership ability and capacity to work with minimal supervision.
• Open availability and flexibility to meet customer demand and business needs.
• Interest in fashion and street lifestyle trends; ability to assist customers accordingly.
• Team oriented, reliable and able to work across multiple store locations.

Responsibilities

• Builds customer relationships by delivering professional, courteous, responsive service.
• Sells merchandise and maintains DTLR standards while applying basic fashion knowledge.
• Assists with shipments, merchandising, restocking and pricing.
• Maintains a positive attitude and supports store management.
• Supports loss prevention and follows security procedures; helps investigate discrepancies.

Skills

Customer service

Sales

Merchandising

Leadership

Teamwork

Flexibility

Communication

Store operations

Education

High school diploma or equivalent

Job description

DTLR, Inc. in Utica, NY is seeking a Full-Time Associate to support store operations, deliver excellent customer service, drive sales, and assist with merchandising across the district as needed.

The role requires standing for extended periods, flexibility to cover multiple locations, and adherence to loss prevention policies and company standards. High school diploma preferred; 35–40 hour work weeks; pay $17.00–$18.00 per hour with 401K eligibility.