Customer-Focused Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Mentor (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

Marshalls, part of The TJX Companies, is hiring for a store associate in Mentor, OH. You will deliver a high-quality customer experience, maintain a clean store, and assist with merchandising and checkout duties.

The role may involve cross-training across store areas to support business needs and ensure compliance with policies. The position emphasizes customer service, adaptability, and teamwork, with opportunities to contribute to loss prevention, safety, and program promotions.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Adaptable to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Collaborates well with peers and supervisors.
• Retail customer experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring up purchases accurately and process returns per operating procedures."
• Promote credit and loyalty programs and uphold merchandising standards."
• Process and prepare merchandise for the sales floor following procedures and standards.
• Participate in store recovery, safety, and loss prevention efforts as needed.
• Support and participate in shrink reduction initiatives and general safety awareness.

Job description

Marshalls, part of The TJX Companies, is hiring for a store associate in Mentor, OH. You will deliver a high-quality customer experience, maintain a clean store, and assist with merchandising and checkout duties.

The role may involve cross-training across store areas to support business needs and ensure compliance with policies. The position emphasizes customer service, adaptability, and teamwork, with opportunities to contribute to loss prevention, safety, and program promotions.