Customer-Focused Retail Associate - Flexible Hours Discount

The TJX Companies, Inc.; Newburyport (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls in Newburyport, MA, part of The TJX Companies, Inc., is hiring associates to deliver a highly satisfied customer experience while maintaining a clean, organized store. You’ll support operations across departments, process transactions, and promote credit and loyalty programs.

We value teamwork, flexibility, and strong communication. The role includes lifting items, adapting to daily needs, and delivering friendly service in a fast-paced retail environment with competitive pay.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multitasking

Teamwork

Retail experience

Job description

Marshalls in Newburyport, MA, part of The TJX Companies, Inc., is hiring associates to deliver a highly satisfied customer experience while maintaining a clean, organized store. You’ll support operations across departments, process transactions, and promote credit and loyalty programs.

We value teamwork, flexibility, and strong communication. The role includes lifting items, adapting to daily needs, and delivering friendly service in a fast-paced retail environment with competitive pay.