Customer-Focused Retail Associate | Flexible Hours

The TJX Companies, Inc.; Ponce (PR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Ponce, PR is seeking a Store Associate to deliver a highly satisfied customer experience across our TJX brands. You will engage customers, maintain a clean and organized selling floor, and support store operations with a positive attitude.

In this role you will promote credit and loyalty programs, assist with merchandising, and participate in store recovery and safety initiatives. Flexibility to work varied shifts is required, and prior retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects.
• Retail experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting - physical

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Ponce, PR is seeking a Store Associate to deliver a highly satisfied customer experience across our TJX brands. You will engage customers, maintain a clean and organized selling floor, and support store operations with a positive attitude.

In this role you will promote credit and loyalty programs, assist with merchandising, and participate in store recovery and safety initiatives. Flexibility to work varied shifts is required, and prior retail experience is a plus.