Customer-Focused Retail Associate | Fast-Paced & Inclusive Team

Ross Stores; Matteson (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Ross Stores in Matteson, IL is seeking a Retail Associate to create a positive shopping experience for every customer. You will greet customers, assist with merchandise questions, and maintain clean, organized sales floors while following company standards.

The role emphasizes friendly communication, accurate basic math for transactions, and adherence to store policies with a focus on safety and teamwork. Weekend shifts and a supportive staff environment are part of the opportunity.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise questions in a courteous and knowledgeable manner.
• Maintain a clean, safe store environment and ensure proper merchandise presentation.
• Assist customers at the register and handle transactions according to store policies.
• Follow loss prevention and security procedures to protect customers and assets.
• Perform cleaning tasks and maintain restrooms as required to support store standards.

Skills

Customer communication

Basic math

Job description

Ross Stores in Matteson, IL is seeking a Retail Associate to create a positive shopping experience for every customer. You will greet customers, assist with merchandise questions, and maintain clean, organized sales floors while following company standards.

The role emphasizes friendly communication, accurate basic math for transactions, and adherence to store policies with a focus on safety and teamwork. Weekend shifts and a supportive staff environment are part of the opportunity.