Customer-Focused Retail Associate — 30% Employee Discount

Carter's Retail Inc.; Cincinnati (OH); On-site; USD 14,000 - 16,000; Full time

Benefits offered by this job

Employee discount

Tuition assistance program

Professional development

Job summary

Carter’s Retail Inc. in Cincinnati, OH is seeking a friendly Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product features, and help shoppers choose baby essentials and school items while delivering a positive, inclusive experience.

Ideal candidates bring strong customer service, clear communication, and the ability to multitask in a busy store. You may lift up to 40 pounds, work a flexible schedule including weekends, and participate

Qualifications

• Customer service experience preferred.
• Ability to lift up to 40 pounds.
• Availability including days, nights, weekends and holidays.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Positive mindset

Job description

Carter’s Retail Inc. in Cincinnati, OH is seeking a friendly Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product features, and help shoppers choose baby essentials and school items while delivering a positive, inclusive experience.

Ideal candidates bring strong customer service, clear communication, and the ability to multitask in a busy store. You may lift up to 40 pounds, work a flexible schedule including weekends, and participate