Customer-Focused Retail Associate

Dollar General; West Point (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a store associate to act as the front-line contact for customers, maintain plan-o-grams, stock merchandise, and support store operations. You will unload trucks, build displays, rotate stock, assist customers, and handle transactions with accuracy.

The role requires basic math and cash handling skills, with a focus on customer satisfaction, teamwork, and protecting company assets. Prior retail experience is helpful.

Qualifications

• Customer service focus and effective interpersonal communication.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-grams and merchandising guidance.
• Knowledge of basic cash handling procedures and math.

Responsibilities

• Unload trucks and restock merchandise on the floor.
• Build and rotate stock displays, face products on shelves.
• Greet customers and assist with locating items.
• Operate cash register, total purchases, and make change.
• Assist with ordering merchandise using scanners as needed.
• Maintain store cleanliness and safety standards.

Skills

Customer service

Cash handling

Plan-o-grams

Merchandising

Stockroom

IBM cash register

Effective communication

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a store associate to act as the front-line contact for customers, maintain plan-o-grams, stock merchandise, and support store operations. You will unload trucks, build displays, rotate stock, assist customers, and handle transactions with accuracy.

The role requires basic math and cash handling skills, with a focus on customer satisfaction, teamwork, and protecting company assets. Prior retail experience is helpful.