Customer-Focused Retail Associate

Dollar General; City of Rochester (NY); On-site; USD 19,000 - 23,000; Full time

Job summary

Dollar General is seeking a store associate to act as the primary point of contact for customers, stock merchandise, and maintain plan-o-grams. You will unload trucks, stock shelves, and help with merchandising displays while ensuring a clean, organized store environment.

The role involves operating the cash register, assisting customers at the point of sale, and supporting team members to maximize profitability and customer satisfaction.

Qualifications

• High school diploma preferred.
• Excellent interpersonal and oral communication skills.
• Ability to read and follow plan-o-gram and merchandising guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills and familiarity with IBM cash registers.

Responsibilities

• Unload trucks and prepare merchandise for display.
• Receive, open, unpack cartons, and stock shelves or move items to sales floor.
• Build and stock merchandise displays and rotate stock.
• Assist customers in locating products and answer questions.
• Operate the cash register, itemize purchases, and bag items.
• Assist with ordering merchandise using handheld scanners.

Skills

Interpersonal skills

Communication skills

Safety policies

Plan-o-gram reading

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Two-wheel dollies

Rolltainers

Job description

Dollar General is seeking a store associate to act as the primary point of contact for customers, stock merchandise, and maintain plan-o-grams. You will unload trucks, stock shelves, and help with merchandising displays while ensuring a clean, organized store environment.

The role involves operating the cash register, assisting customers at the point of sale, and supporting team members to maximize profitability and customer satisfaction.