Customer-Focused Retail Associate

Dollar General; Memphis (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Dollar General is seeking a store associate to serve customers, stock merchandise, and maintain plan-o-grams in a fast-paced environment. You will unload trucks, stock shelves, and assist shoppers to locate items.

The role also involves operating the checkout, handling payments, and contributing to a clean, organized store. Success requires strong interpersonal skills, basic math and cash-handling abilities, and the ability to follow store procedures.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Follow company processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal communication

Safety policies

Plan-o-gram literacy

Cash handling

Basic math

Cash register operations

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Box cutters

Two-wheel dollies

Rolltainers

Job description

Dollar General is seeking a store associate to serve customers, stock merchandise, and maintain plan-o-grams in a fast-paced environment. You will unload trucks, stock shelves, and assist shoppers to locate items.

The role also involves operating the checkout, handling payments, and contributing to a clean, organized store. Success requires strong interpersonal skills, basic math and cash-handling abilities, and the ability to follow store procedures.