Customer-Focused Retail Associate

Ross Stores; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores in San Jose, CA is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate greets customers, helps with purchases, and supports merchandising while maintaining a clean, safe store environment.

The role emphasizes teamwork, safety, and brand integrity, requiring reliable communication and basic math skills. You should be prepared to stand for long periods and assist with daily store operations.

Qualifications

• Ability to provide friendly, helpful service to customers.
• Excellent verbal and written communication with customers and team.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Greet customers and assist with purchases in a courteous manner.
• Maintain clean and organized store, follow safety protocols.
• Assist with stocking, merchandising, and price changes per guidelines.
• Handle customer questions and resolve issues with store leadership when needed.

Skills

Customer service

Communication

Basic math skills

Job description

Ross Stores in San Jose, CA is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate greets customers, helps with purchases, and supports merchandising while maintaining a clean, safe store environment.

The role emphasizes teamwork, safety, and brand integrity, requiring reliable communication and basic math skills. You should be prepared to stand for long periods and assist with daily store operations.