Customer-Centric Retail Associate

Ross Stores, Inc.; Paradise (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help deliver a positive shopping experience for every customer at our stores in California. You will greet customers, maintain clean aisles, and support merchandise presentation while following company standards and safety guidelines.

We value teamwork, integrity, and diversity, and offer opportunities for development and advancement. The role emphasizes guest service, cash handling, and proactive problem solving in a fast-paced environment.

Qualifications

• Friendly, courteous customer service and helpful to shoppers.
• Ability to perform basic math and cash handling.
• Follow store procedures and safety guidelines.

Responsibilities

• Safety is the number one priority; practice safe behaviors at all times.
• Maintain a safe, clean sales floor and clear egress to exits.
• Treat customers and associates with respect and courtesy; be friendly and professional.
• Assist customers at the register, help with merchandise, and answer questions.
• Provide prompt responses to Customer Service requests and escalate when needed.
• Represent and support the Ross brand at all times.

Skills

Customer service

Cash handling

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to help deliver a positive shopping experience for every customer at our stores in California. You will greet customers, maintain clean aisles, and support merchandise presentation while following company standards and safety guidelines.

We value teamwork, integrity, and diversity, and offer opportunities for development and advancement. The role emphasizes guest service, cash handling, and proactive problem solving in a fast-paced environment.