Customer-Focused Retail Associate

Massanutten Resort; McGaheysville (VA); On-site; USD 14,636,000 - 21,980,000; Full time

Job summary

Massanutten Resort is seeking a Retail Sales Associate with strong guest service and communication skills. The role involves stocking, processing sales, and helping guests with resort and local area information.

The position requires self-motivation, detail orientation, and a positive attitude, with availability to work weekends/holidays and 16–24 hours per week. Compensation starts at $12.77 per hour with flexible shifts to meet business needs.

Qualifications

• Great guest service skills required.
• Basic math skills required.
• Accurate cash handling skills required.
• Strong written and verbal communication skills required.
• Self-motivated and able to work independently.
• Detail oriented with a proactive mindset.
• Positive mindset and customer-focused attitude required.

Responsibilities

• Process cash, debit, credit and gift card transactions.
• Price, tag, restock and display merchandise.
• Provide great service and information to guests.
• Assist in the training and mentoring of other Retail Associates.
• Assist in annual inventory activities.
• Communicate store needs to management.
• Perform other duties as assigned by management.

Skills

Guest service

Math skills

Cash handling

Verbal communication

Self-motivated

Attention to detail

Positive mindset

Job description

Massanutten Resort is seeking a Retail Sales Associate with strong guest service and communication skills. The role involves stocking, processing sales, and helping guests with resort and local area information.

The position requires self-motivation, detail orientation, and a positive attitude, with availability to work weekends/holidays and 16–24 hours per week. Compensation starts at $12.77 per hour with flexible shifts to meet business needs.