Customer-Focused Receptionist & Office Administrator

Cornerstone VNA; Rochester (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision Insurance

Paid Family Medical Leave

Flexible Spending Account (FSA)

Short-Term and Long-Term Disability

403b Retirement Plan with Employer Map

Mileage Reimbursement

Continuing Education & Tuition Reimb.

Pet Insurance

Identity Theft Protection

Will Preparation Services

Employee Assistance Program (EAP)

AAA Basic Membership

Discounted memberships with local orgs

Job summary

Cornerstone VNA in Rochester, NH, is seeking a Full-Time Receptionist / Office Administrator to be the friendly first point of contact for patients and visitors. The role includes phones, scheduling, mail, and general administrative support to keep the agency running smoothly.

The position offers a Monday–Friday day shift (8:00 AM–4:30 PM) with competitive hourly pay and a comprehensive benefits package. No licensure required, prior office experience preferred but not mandatory.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.
• Strong organizational skills with the ability to manage multiple priorities.
• A high level of professionalism and attention to detail.
• Ability to work independently while also being a collaborative member of the team.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Comfortable learning and working with different technology and office systems.
• Previous office or administrative experience is preferred, but not required.
• No professional licensure or certification is required.

Responsibilities

• Answer and direct incoming calls while providing excellent customer service.
• Greet and assist patients, families, visitors, vendors, and community partners with professionalism and warmth.
• Manage incoming and outgoing mail and packages.
• Assist with opening and closing the agency's reception area each day.
• Provide administrative support to departments throughout the organization.
• Assist with Home Care and Hospice on-call scheduling.
• Process and distribute routine agency reports.
• Coordinate meeting and conference room calendars, including room setup and breakdown.
• Manage and maintain office and medical supply inventory.
• Organize and maintain clinical supply areas, including monitoring inventory levels and rotating supplies.
• Order and prepare medical trunk kits and nursing bags for field staff.
• Assist with various tracking reports and administrative processes.
• Help maintain a clean, organized, and professional reception and office environment.

Skills

Customer service

Communication

Organizational skills

Professionalism

Independence

Teamwork

Tools

Microsoft Office

Job description

Cornerstone VNA in Rochester, NH, is seeking a Full-Time Receptionist / Office Administrator to be the friendly first point of contact for patients and visitors. The role includes phones, scheduling, mail, and general administrative support to keep the agency running smoothly.

The position offers a Monday–Friday day shift (8:00 AM–4:30 PM) with competitive hourly pay and a comprehensive benefits package. No licensure required, prior office experience preferred but not mandatory.