Customer-Focused Product Applications Engineer

ROHDE & SCHWARZ GmbH & Co. KG; Columbia (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Rohde & Schwarz is seeking a customer-focused technical specialist in Columbia, MD to translate customer requirements into actionable solutions and support multiple product lines. The role involves engaging with customers to map needs to Rohde & Schwarz offerings and to demonstrate capabilities remotely.

The position emphasizes collaboration with sales, technical content delivery, and contribution to bug reporting and product development.

Responsibilities

• Understand customer application requirements and map them to Rohde & Schwarz solution.
• Demonstrate product capability relevant to customer needs.
• Identify and recommend white papers, application notes, or other applicable content to customers.
• Refer opportunities to sales per company processes.
• Perform product/application remote demonstrations.
• Provide basic hardware/software test engineering support to meet customer challenges.
• Compose written instructions on technical topics, solutions, and applications stemming from common support incidents.
• Document and report unexpected behavior (bug) to product management and product development.

Job description

Rohde & Schwarz is seeking a customer-focused technical specialist in Columbia, MD to translate customer requirements into actionable solutions and support multiple product lines. The role involves engaging with customers to map needs to Rohde & Schwarz offerings and to demonstrate capabilities remotely.

The position emphasizes collaboration with sales, technical content delivery, and contribution to bug reporting and product development.