Customer-Focused Merchandise Associate | Flexible Schedule

The TJX Companies, Inc.; Chelsea (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Life insurance

Paid time off

Scholarship program

Job summary

HomeGoods Chelsea is seeking an energetic store associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized sales floor. You may be cross-trained to support multiple areas of the store and assist with daily operations in a fast-paced environment.

You should have excellent customer service skills, be able to work a flexible schedule, communicate clearly, multitask, and lift heavy objects as needed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Job description

HomeGoods Chelsea is seeking an energetic store associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized sales floor. You may be cross-trained to support multiple areas of the store and assist with daily operations in a fast-paced environment.

You should have excellent customer service skills, be able to work a flexible schedule, communicate clearly, multitask, and lift heavy objects as needed.