Customer-Focused Inside Sales for Roofing & Building

ABC Supply Co.; Nashville (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid holidays

Job summary

ABC Supply Co. is seeking an Inside Sales Associate in Nashville, TN to help customers purchase roofing, siding, and window products and to provide world-class service. You will determine customer needs, follow a checklist, up-sell, handle orders, and coordinate pickups and deliveries.

Ideal candidates have 1–2 years of roofing/siding/window experience, strong communication skills, and a team-oriented attitude. Benefit offerings include health coverage and 401(k) with matching, among others.

Qualifications

• 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
• Excellent communication and interpersonal skills
• Effective time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service-oriented

Responsibilities

• Determining customers’ needs and recommending appropriate products and solutions
• Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Coordinating customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Skills

Communication skills

Interpersonal skills

Time management

Team player

Detail oriented

Job description

ABC Supply Co. is seeking an Inside Sales Associate in Nashville, TN to help customers purchase roofing, siding, and window products and to provide world-class service. You will determine customer needs, follow a checklist, up-sell, handle orders, and coordinate pickups and deliveries.

Ideal candidates have 1–2 years of roofing/siding/window experience, strong communication skills, and a team-oriented attitude. Benefit offerings include health coverage and 401(k) with matching, among others.