Customer-Focused Hardware Sales Pro — Full-Time

Marvins Building Materials Inc; Moncks Corner (SC); On-site; USD 16,531 - 22,041; Full time

Job summary

Marvin's Moncks Corner is seeking a Sales Associate to deliver exceptional customer service in our Moncks Corner store. You will greet customers, assess needs, recommend products, and process orders at the counter and by phone.

You’ll maintain product knowledge, stock shelves, and help with loading and merchandising to keep the store inviting. The role requires strong math and communication skills, a friendly demeanor, and the ability to lift up to 50 lbs.

Qualifications

• Must possess strong math, reading, writing, and speaking skills, and a friendly demeanor.
• Must possess problem-solving ability and good organizational skills, and must be able to communicate using telephone and e-mail.
• Basic knowledge of lumber, building materials, or general hardware merchandise is required, and specific departmental expertise is preferred.
• Must be able to lift and load merchandise weighing up to 50 lbs., climb a ladder, and maneuver safely in-store.
• High school diploma or equivalent is preferred.

Responsibilities

• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate.
• Direct customers to the appropriate products for the particular customer need.
• Build customer confidence by supplying product knowledge and technical assistance related to selection, use, and installation.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Assist in cycle counting of inventory and stock shelves with incoming product.
• Notify regular customers about new products and upcoming store promotions.
• Maintain clean and organized sales counter and selling area to keep the store inviting.
• Assist with customer loading of items purchased in the store.

Skills

Customer service

Communication

Problem solving

Organizational skills

Math

Education

High School Diploma or equivalent

Job description

Marvin's Moncks Corner is seeking a Sales Associate to deliver exceptional customer service in our Moncks Corner store. You will greet customers, assess needs, recommend products, and process orders at the counter and by phone.

You’ll maintain product knowledge, stock shelves, and help with loading and merchandising to keep the store inviting. The role requires strong math and communication skills, a friendly demeanor, and the ability to lift up to 50 lbs.