Customer-Focused Hardware Sales Associate - Flexible Hours

Ace Hardware; Denver (CO); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Merchandise discount

Training program

Flexible work hours

Job summary

Ace Hardware is seeking a Sales Associate for our Denver-area store. You will greet customers, provide information on products, and help resolve issues to ensure a positive experience.

Responsibilities include cashier duties, stocking, merchandising, and promoting Ace Rewards. Ability to work evenings, weekends, and holidays is required. Bilingual applicants are a plus.

Qualifications

• Strong commitment to service excellence and customer satisfaction.
• Ability to work in teams and communicate effectively.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet customers and ensure a positive shopping experience.
• Know store layout and departments to assist customers.
• Handle cashier duties and operate POS when needed.
• Assist with stocking, pricing, and merchandising.
• Promote Ace Rewards program and store promotions.
• Create a clean, safe, and professional store environment.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Education

High school diploma or GED

Job description

Notice to Applicant about this Employer: You are applying for a job with an independently

owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store,

not Ace Hardware Corporation. The independent store owner alone is responsible for and

independently makes all decisions concerning employment related matters, including hiring,

firing, discipline, supervision, staffing and scheduling.

Sales Associate Job Posting

Major Job Responsibilities

● Greet, welcome and work with customers to ensure that they have a positive experience in the

store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s

S.A.L.E.S process,

● Possess strong knowledge of store layout and most, if not all, of the store’s departments and

services

● Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics

provided by Ace and the store’s management team

● Use provided communication and own tools in an effort to help the team work in the most efficient

way to best serve customers

● Act as the store’s representative when necessary and set a great example for our staff

● Help create a positive, professional, clean and safe environment

● Help answer associate radio pages and customer calls quickly, courteously and effectively

● Utilize available resources to effectively solve problems

● Pursue learning opportunities and trainings as recommended by the store’s management

team(s) and by self identification

● Remain in touch with daily operational goals and plans as outlined by store management

● Have an awareness of store promotions and various advertisements, promote the Ace Rewards

Program

● Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the

store

● Remain honest and communicative with customers, associates and management

● Operate Point of Sale as necessary to be able to best serve customers

● Other related duties as assigned

Minimum Requirements

● High school or GED, equivalent experience

● A commitment to service excellence and customer satisfaction

● Ability to work in teams and communicate frequently, well

● Ability and willingness to work flexible hours including evenings, weekends and holidays

depending on the needs of the business

● Upon receiving training, be able to cashier under 50% of shift

● Due to the potential of using power equipment and the store’s scheduled hours, applicants must

be at least 16 years of age

Preferred Qualifications

● Bilingual

Benefits

● Merchandise discount

● Training program

● Flexible work hours

● After 90 days of full time (30+ hours each week) employment, employer contribution to health and

dental insurance are options; vision also available to associates by 100% self-paid premiums.

FLSA Status: Non-Exempt

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.