Customer-Focused Front-End Retail Specialist

Hannaford; South China (ME); On-site; USD 21,000 - 27,000; Full time

Job summary

Hannaford Supermarkets in Maine is seeking a Front End associate for Store 08287 to support cash handling, customer service and day-to-day operations in a bustling retail environment.

Responsibilities include processing transactions, maintaining a clean service desk, following policies, and assisting with special projects while upholding safety and professionalism in all customer interactions.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of the job.
• Completed Cashier/Service Associate training packet.

Responsibilities

• Observe and follow all company policies and established procedures.
• Clean Service Desk/Kiosk.
• Maintain a neat, well-groomed personal appearance and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Treat all associates with fairness, dignity, and respect.
• Perform accurate price check functions.
• Record on designated forms any price discrepancies and/or any 'not on file' items that are encountered on electronic point-of -sale terminal.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Process all of the various types of transactions accepted by the store including cash, checks, AR sales, Electronic Payments, WIC, coupons, gift cards, refunds, lottery, Western Union etc.
• Secure register at all times when leaving it unattended; protect company assets at all times.
• Use and maintain equipment in good working order and report problems or malfunctions immediately.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations.
• Be knowledgeable in and able to recognize produce merchandise and varieties.
• Frequently, perform cashier and/service associate functions.
• Perform other duties as assigned

Skills

Effective communication

Customer service

Teamwork

Job description

Hannaford Supermarkets in Maine is seeking a Front End associate for Store 08287 to support cash handling, customer service and day-to-day operations in a bustling retail environment.

Responsibilities include processing transactions, maintaining a clean service desk, following policies, and assisting with special projects while upholding safety and professionalism in all customer interactions.