Customer-Focused Delivery Coordinator

Toyota of North Charlotte; Huntersville (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Vacation

Paid Holidays

Paid Training

Employee Discounts

Job summary

Toyota of North Charlotte is hiring a Delivery Coordinator to join the sales department in a fast-paced, customer-centric environment. The role focuses on guiding customers through the service journey with an energetic, team-oriented approach.

The position offers hourly pay with bonus eligibility and a comprehensive benefits package including medical, dental, vision, life insurance, 401k, paid vacation/holidays, paid training, and employee discounts. Equal opportunity employer.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• Excellent communication skills.
• Strong amount of emotional intelligence.
• CRM Software experience

Responsibilities

• Deliver a high-quality customer experience at every interaction.
• Guide customers through the service process from start to finish.
• Collaborate with the sales and service teams to ensure customer satisfaction.

Skills

Customer service

Communication skills

Emotional intelligence

CRM experience

Tools

CRM Software

Job description

Toyota of North Charlotte is hiring a Delivery Coordinator to join the sales department in a fast-paced, customer-centric environment. The role focuses on guiding customers through the service journey with an energetic, team-oriented approach.

The position offers hourly pay with bonus eligibility and a comprehensive benefits package including medical, dental, vision, life insurance, 401k, paid vacation/holidays, paid training, and employee discounts. Equal opportunity employer.