Customer-Focused Crew Member | Fast-Paced Café Team

Dunkin' | Couto Management Group LLC; Bourne (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental and Vision Insurance

Paid Time Off

Employee Discounts

Free Coffee & Donuts

Job summary

Couto Management operates Dunkin’ shops in Eastern Massachusetts from the North Shore to Cape Cod and is hiring Crew Members to join our growing team.

As the first point of contact, Crew Members greet customers, deliver excellent service, and assist with food and beverage preparation. The role requires timely, friendly interactions in a fast-paced environment with adherence to brand standards.

Qualifications

• Must be able to speak, read, and comprehend instructions, short correspondence and policy documents.
• Excellent communication and interpersonal skills desired.
• Fluent in English.

Responsibilities

• Greet customers promptly and provide friendly service.
• Prepare food and beverages according to brand standards.
• Adhere to all food safety and sanitation protocols.
• Maintain knowledge of menu offerings and promotions.
• Keep workstation clean and organized.
• Stock inventory as needed and handle cash register following procedures.

Skills

Excellent communication

Interpersonal skills

Fluent English

Job description

Couto Management operates Dunkin’ shops in Eastern Massachusetts from the North Shore to Cape Cod and is hiring Crew Members to join our growing team.

As the first point of contact, Crew Members greet customers, deliver excellent service, and assist with food and beverage preparation. The role requires timely, friendly interactions in a fast-paced environment with adherence to brand standards.