Customer-Focused Cashier & Front-End Specialist

Whole Foods Market IP. L.P.; Sugar Land (TX); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Sugar Land, TX is seeking a Customer Service & E-Commerce Team Member to assist customers at checkout, perform cashier functions, bag groceries, and support the customer service desk.

Responsibilities include stocking, maintaining displays, and ensuring compliance with health and safety regulations while delivering courteous, friendly service. Prior retail experience is not required.

Qualifications

• Patience with customers and team members.
• Proficiency with Cashier Code Book and PLUs.
• Strong basic math skills.
• Clear communication and teamwork.
• Ability to deliver information clearly and respectfully.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and manage time effectively.
• Passion for natural foods and WFM mission.
• Strong work ethic in a fast-paced environment.
• Understanding of WFM quality goals.
• Strong attention to detail.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register - changing tapes and ribbon as necessary.
• Follows all cash handling procedures - meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines - helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience with customers

Cashier Code Book & PLUs

Basic math

Communication

Teamwork

Clear information delivery

Customer service standards

Follow directions / time management

Passion for natural foods

Work ethic

Attention to detail

Job description

Whole Foods Market in Sugar Land, TX is seeking a Customer Service & E-Commerce Team Member to assist customers at checkout, perform cashier functions, bag groceries, and support the customer service desk.

Responsibilities include stocking, maintaining displays, and ensuring compliance with health and safety regulations while delivering courteous, friendly service. Prior retail experience is not required.