Customer-Focused Cashier | Fast-Paced Hardware Store

Nation's Best Texas; United States; On-site; USD 21,000 - 29,000; Full time

Job summary

Groom & Sons Hardware in Athens, Texas is seeking a cashier to deliver friendly, efficient service at the point of sale. You will greet customers, assist with product finding, answer inquiries, and process transactions while upholding store standards.

The role emphasizes strong interpersonal skills, reliability, and the ability to handle busy periods, weekends, and flexible scheduling in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in using computers and operating POS systems.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Willingness to work a flexible schedule including nights and weekends.

Responsibilities

• Provides exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs.
• Answers phone calls in a polite and timely manner, addressing customer inquiries and providing assistance.
• Assists customers in locating products, offering recommendations, and providing personalized information.
• Upsells and promotes items to increase overall sales and enhance the customer experience.
• Highlights reward program to customers, encouraging participation and loyalty.
• Follows company standards and procedures to ensure efficient operations and meet customer expectations.
• Processes checkouts accurately and efficiently, adhering to proper cash handling procedures.
• Continuously seeks product knowledge to better assist customers and identify selling opportunities.
• Resolves customer issues with management guidance.
• Maintains a clean, organized, and safe work environment.
• Performs other tasks as assigned by supervisors.

Skills

Customer service

POS operation

Cash handling

Interpersonal skills

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Computers

Job description

Groom & Sons Hardware in Athens, Texas is seeking a cashier to deliver friendly, efficient service at the point of sale. You will greet customers, assist with product finding, answer inquiries, and process transactions while upholding store standards.

The role emphasizes strong interpersonal skills, reliability, and the ability to handle busy periods, weekends, and flexible scheduling in a fast-paced retail environment.