Customer-Focused Banking Teller | Growth & Community Impact

Associated Bank; New Berlin (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) & Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Career development opportunities

Well-being programs

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional customer service and process transactions accurately. You will identify customer needs, promote financial solutions, and educate customers on digital banking tools while supporting daily branch operations across multiple branches.

Ideal candidates have a high school diploma and up to 2 years of customer service experience, with a preference for retail banking, cash handling, or financial services background.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional customer service and process transactions accurately. You will identify customer needs, promote financial solutions, and educate customers on digital banking tools while supporting daily branch operations across multiple branches.

Ideal candidates have a high school diploma and up to 2 years of customer service experience, with a preference for retail banking, cash handling, or financial services background.