Customer-First Teller: Transactions & Referrals

Dollar Bank, FSB; Cleveland (OH); On-site; USD 20,664 - 26,174; Full time

Job summary

Dollar Bank, FSB in Cleveland seeks a Teller responsible for handling deposits, withdrawals, loan payments, and cash handling while delivering friendly, accurate service to customers. As the first point of contact, you will identify opportunities to refer customers to banking solutions that meet their needs and support branch goals.

You will maintain cash drawers, balance accurately, and follow Bank policies and risk controls.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet referral goals and promote banking solutions.
• Maintain cash drawers, terminals, and other valuables.
• Balance teller window and ensure accuracy.
• Provide accurate customer service and maintain professional conduct.
• Maintain knowledge of bank products and guidelines.
• Uphold risk management, regulatory compliance, and ethical standards.

Skills

Customer service

Cash handling

Travel to training

Education

High school diploma or GED

Job description

Dollar Bank, FSB in Cleveland seeks a Teller responsible for handling deposits, withdrawals, loan payments, and cash handling while delivering friendly, accurate service to customers. As the first point of contact, you will identify opportunities to refer customers to banking solutions that meet their needs and support branch goals.

You will maintain cash drawers, balance accurately, and follow Bank policies and risk controls.